In this paper, we build analytical models to examine the impact of network externalities on the competition between open source software (OSS) and proprietary software. We investigate the competing OSS and proprietary software products with comparable functionalities in four different scenarios depending on whether they are compatible with each other and whether the underlying market is fully covered (i.e., all consumers adopt one of the two products). Furthermore, we study which party has the most incentive to make its product compatible with its counterpart. When the market is fully covered, the installed base and the profit of proprietary software increase at the expense of a decreasing user base for OSS in the presence of network externalities. This competitive imbalance becomes more pronounced when OSS and proprietary software are incompatible and the market is partially covered. Finally, we find that in the presence of network externalities, being compatible with its rival is not desirable for the proprietary software, but highly beneficial to the OSS community.
Web services are interoperable and reusable software components that can be dynamically discovered and integrated over the Internet. Developed on open standards, Web services have become a promising solution to inter- and intra-organization application integration. The supply chain of Web services exhibits two distinct features that are not considered in previous literature on information and physical-good supply chain: the integration of multiple Web services and the cross-network externality effect between Web service vendors and users. In a quest to fill in the research gap, this paper studies the optimal pricing strategies of a monopolistic intermediary in the supply chain of complementary Web services. The Web service intermediary (WSI) provides both technical and aggregation services, and seeks to charge optimal subscription and listing fees. Analytical results show that in a supply chain of complementary Web services exhibiting cross-network effects, the optimal strategy for the WSI is to set the listing fee such that all service providers list on it. On the other hand, the optimal subscription fee depends on the intensity of the cross-network effect, consumers' valuation of value-added services, and the characteristics of the Web services under consideration.